We love our customers and we want them equally to love us. Not in a fuzzy warm hold my hand and giggle kind of way (although that's alright too sometimes) but in a fair is fair, good service, help and advice when you need it kind of way. We run our own stores and believe in good customer service, respectful and attentive.
To help make this happen we have gone to great lengths to ensure our staff understand your business. From building our own online ordering system allowing you to order 24 hours a day 7 days a week, to ensuring all of our staff can pour a latte, tune a grinder, brew a delicious Chemex or simply help you work out the best way to set up your coffee station.
Little things go a lot further than we think and for us it's all about the little details, the good advice and the know how. We want you to succeed and we're here to help.